Honestly and Integrity: I will tell you if replacement is more cost effective even if it means I lose a service call.
	Capitol Hill is my home as well as my service market.
	I will not charge for a service call if I can solve your problem over the phone.
	Serving small businesses and home users.
	Fay Singer. Owner 202.841.9928 fsinger@sbds.biz © Small Business Data Solutions LLC Site by Edge Advertising

SBSB – A Full Range of Services for Small Business

Networking

SBDS consultants are certified Microsoft and Novell networking engineers. Our goal is economical networking for small businesses and home users. Among the services we can provide for you are:

• Install a new Microsoft or Novell network or upgrade your existing network
• Setup secure wireless networks
• Install a firewall to protect your computers from unauthorized intrusion (hackers)
• Troubleshoot problems with your existing network
• Recommend and install a VPN solution that allows you to securely access your data when you are away from your office
• Install and manage a dedicated Small Business Server

At SBDS we can also help to identify the hardware you will need to make certain your network is up and running. Our goal is to make certain you have a reliable network. Unlike some providers, we will not try to talk you into purchasing a RAID-5 solution if mirroring provides adequate redundancy for your small business.

SBDS can configure a peer-to-peer network very economically for small offices and home users. With a peer-to-peer network you can:

• Share devices such as printers, backup devices, and a DSL Internet connection.
• Share documents with other computers in the office.
• Add wireless connectivity to eliminate the need for a cable tether.

Software

Did you ever purchase new software or spend time installing it and learning it only to find that it did not do what you expected?

With over 20 years of experience, SBDS consultants can save you time and money by identifying software that will meet your needs. We will make certain the new software is properly installed and working with your business computers and printers.

Databases

The consultants at SBDS are database experts. We can design and implement a database solution to meet your needs. We can upgrade your existing database and create custom reports to meet your specialized requirements.

Troubleshooting

Is your computer running slow? Is it infected with adware, or a virus? Perhaps unnecessary programs and processes are monopolizing your computer’s resources. Will adding more memory resolve your problems?

SBDS consultants can identify your problems. While we are always happy to make a service call, we can often make recommendations for actions you can take to fix problems on your own.

Honesty and integrity is the mantra at SBDS. We believe in providing our clients with options whenever possible. If we believe replacement is more cost-effective than repair, we will tell you – even if it means we lose a service call.

Backup and Data Recovery

Whether your computer houses business data or irreplaceable personal photographs, it contains data you do not want to lose. The experts from SBDS will help identify a backup and restore solution to make certain that your valuable data does not disappear into a "black hole" on your computer's hard drive.

SBDS has come to the aid of many desperate users who have suffered hard drive failure by recovering data from failed hard drives.

Systems Analysis

A detailed systems analysis plan is a valuable tool in lifecycle planning for computer hardware and software. It identifies existing strengths and weaknesses, and aids in budgeting for computer replacement and equipment acquisition.

IIn its more simplistic form, we can help you identify the perfect computer to meet your home business or personal needs.

Training

Make the most out of your business computing investments by allowing SBDS to train you to use them more efficiently.

• Learn how to configure and use your computer to work more efficiently
• Learn how to use and link spreadsheets
• Learn how to create and use databases
• Learn how to use QuickBooks
• Learn how to make all your technology work together

Do you find yourself afraid to upgrade because you do not have time to learn a new operating system or new software on your own? SBDS can tailor your training to your needs so that you do not spend time relearning what you already know.

SBDS can prepare written documentation to help you troubleshoot problems yourself.

Upgrades

SBDS is committed to making certain that you get your money's worth out of your computing investment, so we look at the many valid or "real" reasons for upgrading your hardware and software.

Few of us can afford to keep up-to-date with the latest and greatest computer technology. SBDS advises against using "bleeding edge" technology to run your business. We make certain our clients do not spending money on technology that will not be developed or supported for a reasonable period of time.

SBDS gives you a heads up on foreseeable upgrade problems such as when vendors discontinue support for older products. For example, Microsoft stopped creating service packs for NT shortly after introducing Windows 2000 and no longer supports Windows 98. What works today may quit working tomorrow! Parts and drivers (the software that makes hardware work) are at best difficult to locate for old products.

Upgraded products contain features to enhance productivity, giving you more time to devote to growing your business.

The experts at SBDS will work with you to make certain computer hardware and/or software upgrades are not disruptive to your business. We can perform your upgrades outside of your normal business hours. For mission critical upgrades, we can work with you to provide dual system availability during the upgrade process.